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Got a Question? Get in touch

Will@VorsoSpin.com

Mon-Sat 9am-6pm

FAQs

Brexit/EU
Please note that customers in the European Union may be asked to pay import duties or VAT upon the arrival of order.

Shipping

Standard Shipping: included in all orders with no extra cost.
Express Shipping: available at checkout. We aim to deliver your order within 3-5 working days. Please get in touch if more information is needed.

Do You Deliver To My Country?
Yes, we ship worldwide.

How Long Will It Take To Arrive? 
Shipping time is dependent on your location: See Below. 

USA -
 
5 to 12 working days
UK - 
1 - 2 working days
EU - 
3 to 8 working days
Canada, Australia & Asia - 
8 to 20 working days

How Long Will It Be Dispatched? 
If your order is in stock it will be shipped mostly the same day, or next working day the lastest.
Occasionally, there is an approximate turnaround time of 1-2 days for each item.
In the very rare circumstances that your order is delayed in production further than 3 days, we will contact you to explain the issue and options available.
Once your order has been shipped you will receive a shipping email from Vorso. 

Tracking and Delivery
We use Royal Mail for all our standard shipping. Tacked and signed service is used for most countries. For those countries Royal Mail doesn't offer tracked and Signed service it will be shipped with a tracked or signed for service.

The Tracking Number will be emailed to you once your parcel arrives at the deport and had its first scan. You will be able to follow the progress of your order with the tracking information provided. The same tracking number works on your local postal service provider's tracking system.
If you need any assistance or have any issues please contact us by email.

Brexit/EU
Please note that customers in the European Union may be asked to pay import duties or VAT upon the arrival of order. The amount charged will depend on your countries import charges.
This does not apply to customers in the USA. 

Import and customs
Each customer is responsible for any import or customs charges that might arise.
If you would like to know more information about this please get in touch.

 

Returns and Refunds

If you decide to return any of your purchases from Vorso, please drop us an email letting us know the reason. We always aim to keep our customers happy so we’d appreciate feedback on how we can improve.

If you decide to go ahead with a return, you will be responsible for the cost of return unless the item you received is faulty. It must be sent by a track-able service. Once we have received the item we will then carry out inspection and issue a refund accordingly. Please bear in mind the original shipping cost and restocking fee might be deducted if the product or its packaging is marked or damaged and any handling fee occurred during the return process will also be deducted. 

 

Contact

What is the best method of contacting you?
We are always happy to chat! If you have any enquiries, comments or feedback you can contact us at will@vorsospin.com.
Alternatively you find us
 on our Instagram @vorso_spin_ or even on our Facebook page @VorsoTops.

Where can I find product updates?
If you subscribe to our mailing list you will be the first to receive notifications about our upcoming promotions and new releases. You can also find updates on our:
Facebook (@VorsoTops)
Instagram (@vorso_spin_) 

There’s even a Facebook group you can join! ‘Vorso Spinning Tops’

 

Product Info

MK1 Spinning Tops - weight

BRASS

42.5g

COPPER 44.7g
STAINLESS 39.8g

 

V1 Flat Tops - weight

BRASS 36g
COPPER 39g

STAINLESS

34g


Material 

 BRASS

It warms in your hands and is a beautiful colour. Will get scratched and dent easily - you will need to polish it regularly to keep the shine.

COPPER

Very similar to the brass. Will develop a patina over time. Relatively delicate body material means it will require more upkeep to make the shine last.

STAINLESS It stays shiny forever without any cleaning. It’s harder so less likely to change shape or to dent. It may scratch other things in your pocket.

 

Finish Options

POLISH FINISH

Mirror Finish

MACHINE FINISH

Visible grooves from the machining tool

 

Contact Point (MK1 only)

CERAMIC

hard surface so gives long spin time

spins faster


TUNGSTEN 
CARBIDE

 

technically less brittle but harder surface than ceramic and ruby

although the surface is technically rougher, there are benefits to longevity that tungsten offers over ceramic and ruby.   

 

 

RUBY harder surface than ceramic, even longer spin time.

super precise
(Also, it's pretty)

 

 

 

Dimensions 

 

 

 

MK1

V1

WIDTH

28mm

25mm

LENGTH

29mm (including contact point)

39mm

THICKNESS

-

9mm (excluding bearing & grips)

 

Where are the bearings from?/What are the dimensions of your bearings?

The 608 ceramic bearings we use in our V1s are custom made. The balls are manufactured in America, the stainless steel race comes from Japan, and the cage is from Germany. All the components are shipped to the UK where they are treated and assembled. The thickness of each bearing is 7mm.


How do I clean the bearing on my V1?

After unscrewing the bottom of your V1 you will need to use any alcohol cleaning solution to clean the bearing properly. Then simply reassemble and keep on spinning!

 

Some Other Very FAQ

Can I ‘reserve a spot’?
No, we understand why this is appealing to a lot of customers and producers. However, that is not how we like to do things. We prefer to operate on a ‘first come, first served’ basis as we feel this is fairer for our business and, most importantly, fairer for our customers.

Can I Order a Custom Top?
Yes! Please, do get in touch! Be prepared to wait a while, but it will be worth it. 

Can I pay with PayPal?
We accept PayPal payments.

Do you do wholesale/bulk orders? Is there a discount?
If you are interested in placing a bulk order or buying for resale, please contact us at will@vorsospin.com

I am interested in working with/featuring your company - who is it best to contact?
We’re excited that you want to work with us! The best place to contact us for all business enquiries is will@vorsospin.com

 

Returns and Refunds

If you decide to return any of your purchases from Vorso, please drop us an email letting us know the reason. We always aim to keep our customers happy so we’d appreciate feedback on how we can improve.

If you decide to go ahead with a return, you will be responsible for the cost of return unless the item you received is faulty. It must be sent by a track-able service. Once we have received the item we will then carry out inspection and issue a refund accordingly. Please bear in mind the original shipping cost and restocking fee might be deducted if the product or its packaging is marked or damaged and any handling fee occurred during the return process will also be deducted. 

Dr Nozman Reviews The MK1

Watch Dr Nozman Review the Mk1 including a 11.20 spin! (French)

Ray Cutler MK1 Special

The Brilliant Happy Vaper hits a great spin time with his Ray Cutler Special.

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